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Privacy Policy

513Wash Privacy Policy

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Effective Date: 11/11/2025​


513 Wash ("we," "us," or "our") is committed to protecting your privacy and ensuring transparency about how your personal information is collected, used, and safeguarded. This Privacy Policy outlines our practices in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).


1. Information We Collect

We may collect the following categories of personal information:


1.1 Information You Provide Directly

  • Contact information: Name, email address, phone number.

  • Payment information: Billing details when purchasing subscriptions or services.

  • Account information: Username, password, preferences.

  • Customer communications: Feedback, inquiries, support requests.


1.2 Information Collected Automatically

  • Device and usage data: IP address, browser type, operating system.

  • Log data: Pages visited, time spent, access times.

  • Location data: Approximate location based on IP address.

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1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to:

  • Enhance user experience

  • Analyze website traffic

  • Remember user preferences

  • Support marketing and advertising efforts

Users can manage cookie settings through their browser or device preferences.


1.4 Third-Party Information
We may receive information from:

  • Payment processors

  • Marketing platforms

  • Analytics providers

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2. How We Use Your Information
Your data may be used for the following purposes:

  • To provide, maintain, and improve our services

  • To manage user accounts and process transactions

  • To communicate updates, offers, and relevant service information

  • To enhance website performance and user experience

  • For analytics and business operations

  • To comply with legal obligations

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3. Legal Bases for Processing (GDPR)
We process personal data under the following legal bases:

  • Contractual necessity (e.g., processing subscriptions)

  • Legitimate interests (e.g., improving services)

  • User consent (e.g., for marketing or cookies)

  • Legal compliance

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4. How We Share Your Information
We do not sell personal information. However, we may share data with:

  • Service providers (payment processors, analytics tools)

  • Business partners supporting marketing or operational activities

  • Legal authorities if required by law

  • Third parties in connection with business transfers (e.g., merger, acquisition)

All third-party partners are required to maintain confidentiality and comply with data protection regulations.


5. Data Retention

  • We retain personal information only for as long as necessary to:

  • Provide our services

  • Fulfill the purposes outlined in this policy

  • Comply with legal, accounting, or reporting obligations

Specific retention periods may vary depending on the data type and our business needs.


6. Your Rights (GDPR & CCPA)
Users may exercise the following rights:
GDPR Rights

  • Right to access

  • Right to rectification

  • Right to deletion ("right to be forgotten")

  • Right to restrict processing

  • Right to data portability

  • Right to object

  • Right to withdraw consent

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CCPA Rights

  • Right to know what data is collected

  • Right to request deletion

  • Right to opt out of data selling/sharing

  • Right to non-discrimination

Requests can be submitted by contacting us at support@513wash.com


7. Cookies and Opt-Out Options
Users may:

  • Disable non-essential cookies

  • Opt out of marketing communications

  • Adjust browser settings to block cookies

We honor Do Not Track (DNT) signals where applicable.


8. Security Measures
We implement organizational and technical safeguards such as:

  • Encryption

  • Secure servers

  • Access controls

  • Regular monitoring and audits

While no system is entirely secure, we strive to protect your data using industry best practices.


9. Third-Party Services
Our site may include links or integrations with third-party services such as:

  • Payment gateways

  • Analytics providers

  • Marketing tools

These providers operate under their own privacy policies.


10. Children’s Privacy
Our services are not intended for individuals under 16. We do not knowingly collect data from children. If data is collected inadvertently, we will delete it promptly.


11. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted with a revised “Last Updated” date.


12. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at: support@513wash.com


This draft can be customized further based on your legal counsel’s guidance and the operational specifics of 513 Wash.

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